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Thread: Automatic fault answering

  1. #1
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    Default Automatic fault answering

    I had a fault with my Virgin Media Internet and TV services last month , When I rang from my Virginmedia telephone , I got an automatic answer that said they were aware of the fault , the problem lasted over five days , so i rang after teh event and was promised a rebate , I never got it and have just spent twenty minutes arguing until i got a rebate The lady in India said why I had not been given a rebate off my bill was because I had not reported the fault , I told her about the automatic answering , that put me in a loop to nowhere , so after being a customer for ten years she has just given me the direct numbers that by-passes the silly automatic answering machine , I oved teh if you did not report a fault you dont have one , and the system that blocks you reporting known faults , all a bit strange to me !!!
    Rob Page R855150 - British & Commonwealth Shipping ( 1965 - 1973 ) Gulf Oil -( 1973 - 1975 ) Sealink ( 1975 - 1986 )

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    Default Fault answering

    When I saw the title Rob I thought it was that 'other' Automatic Fault Answering system, which starts 'Yes Dear'

  3. #3
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    robs probably never ever seen a virgin
    Backsheesh runs the World
    people talking about you is none of your business
    R397928

  4. #4
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    They used to have an annual get together of Virgins in Portsmouth , a dance and disco , but they have not found a new venue since British Telecom took the phone box away
    Rob Page R855150 - British & Commonwealth Shipping ( 1965 - 1973 ) Gulf Oil -( 1973 - 1975 ) Sealink ( 1975 - 1986 )

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