All you have ordered from BT372 is the following
1913 to 1940 Merchant Seaman’s Pouches
BT 372 Central Register of Seaman’s Records (“Pouches”). These are held in numerical order of the individual seaman’s discharge book (Seaman’s) number.
These pouches were a central repository for seaman’s documents; these would comprise of the many documents that the sailor would have had to submit to the Registry of Shipping over the whole of his career and copies of those documents issued to him. These would comprise of Applications for Discharge Books (including photographs of the seaman), Sea Service records, records of certificates issued etc. The Pouches can sometimes include records cards extracted from the Forth Register of Seaman’s Service.
There will be no details in BT372 for medals or his CRS-10 service file as these are held in BT382, which you need to claim medals along with the ship Movement Cards for each ships if you do not have his BT395 Medal Card.